Refund policy
• If you're not satisfied with your purchased item, we'll be able to accept it back.
• Products must be in original condition.
• Shipping charges are non-refundable.
• Customer provides return shipping.
• No exchanges/returns for final sale orders and clearance products.
• For made to order items refund is not an option since the item was made for you, instead store credit or exchange will be provided.
• If you want to exchange an item or have any other question not listed here, contact us; we'll be happy to assist you.
☼EXCHANGES & RETURNS WITHIN THE DOMINICAN REPUBLIC
Merchandise must be returned within 14 days of receipt to the following address provided below via your nearest BM Cargo, Metro Pac, Caribe Tours or Domex office.
QUIMACA SRL
LA VEGA
BM CARGO (BM-177914)
+1 (201) 397-7059
☼INTERNATIONAL EXCHANGES & RETURNS
Merchandise must be returned within 14 days of receipt to the following address:
QUIMACA SRL
8400 NW 25TH STREET
SUITE 100 (BM-177914)
DORAL, FL 33198-1534
UNITED STATES
+1 (201) 397-7059
☼LAST UPDATE
July 12, 2025